Refund Policy
Refund Policy
Effective Date: [January 1, 2025]
Return Policy
At USA Tees, we want every customer to be fully satisfied with their order. That’s why we ask that you carefully inspect all items upon delivery.
If you believe there is an issue with your order, please notify us within 5 days of receipt. We do not accept returns or claims submitted after this 5-day window.
To submit a concern, contact us directly:
📞 (718) 232-2744
We’ll review your concern promptly and do our best to resolve it.
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Order Requirements
• A 50% deposit is required at the time of order placement.
• Production will not begin until payment is received.
• We accept major credit cards and business checks.
• Note: Personal checks are not accepted.
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Disclaimer: Customer-Supplied Goods
At USA Tees, we are committed to delivering high-quality custom apparel and printing services. However, when customers choose to supply their own garments or materials, please be aware of the following:
USA Tees is not responsible for misprints, damages, or losses to customer-supplied items.
While we take every precaution to handle all garments with care, the use of outside-supplied goods carries inherent risks that are beyond our control, including but not limited to:
• Fabric inconsistencies
• Incompatibility with printing or embroidery processes
• Manufacturer defects
• Shrinkage, fading, or misalignment during production
All customer-supplied garments are accepted at the customer’s own risk, and we cannot offer refunds, replacements, or compensation for any issues that may arise during the printing or finishing process.
We strongly recommend using apparel provided by USA Tees to ensure compatibility, quality, and guaranteed results.